bc999 Terms & Conditions

1 Introduction

These Terms & Conditions ("Terms") apply to all use of the bc999 website, mobile web application, and any related services or products provided by bc999 (collectively referred to as "the Platform"). bc999 is an online casino and sports betting platform designed for adult players in Bangladesh, operating under the domain https://bc999.im.

By accessing the bc999 Platform, creating an account, making a deposit, or placing any bet or wager, you confirm that you have read these Terms in full and that you agree to be bound by them. These Terms are effective as of January 2026 and supersede all prior versions. bc999 reserves the right to update or amend these Terms at any time; continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Terms.

These Terms should be read in conjunction with the bc999 Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall legal framework governing use of the Platform.

2 Eligibility & Registration

To register and maintain an account on bc999, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. bc999 enforces a strict 21+ age restriction in accordance with responsible gambling standards applicable to the Bangladesh market.
• You must be a natural person (individual) and not a corporation, partnership, trust, or other legal entity.
• You must be physically located in a jurisdiction where online gambling is not prohibited at the time you access the Platform.
• You must not be a current or former employee, contractor, agent, or affiliate of bc999, nor a family member of any such person, unless prior written approval has been obtained from bc999 management.
• You must not be subject to a self-exclusion order, whether voluntary or imposed, that covers bc999 or any affiliated platform.

During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile number. Providing false, misleading, or incomplete information during registration is a material breach of these Terms and may result in immediate account closure and forfeiture of funds.

Each player is permitted to hold exactly one active bc999 account. Opening, operating, or benefiting from multiple accounts — whether under your own identity or under a different name or identity — is strictly prohibited. bc999 may merge or close duplicate accounts and withhold any balances associated with duplicate registrations.

3 Account Security

You are solely responsible for maintaining the confidentiality and security of your bc999 account credentials, including your username, password, and any two-factor authentication codes. bc999 strongly recommends that you select a strong, unique password and enable two-factor authentication from your account security settings.

You must not share your bc999 account credentials with any other person, including family members or friends. Any activity carried out using your account credentials — regardless of whether it was authorised by you — is your responsibility. bc999 shall not be liable for any losses resulting from unauthorised access to your account where such access was facilitated by your failure to maintain reasonable security over your credentials.

If you suspect that your account has been accessed without your authorisation, or that your credentials have been compromised, you must notify bc999 support immediately via the live chat function or by email at [email protected]. bc999 will take prompt action to secure the account following receipt of such a notification.

4 Deposits & Withdrawals

All financial transactions on bc999 are processed in Bangladeshi Taka (BDT). The Platform supports the following deposit and withdrawal methods:

• bKash — minimum deposit ৳200, withdrawals processed within 5 minutes for verified accounts
• Nagad — minimum deposit ৳200, withdrawals processed within 5 minutes for verified accounts
• Rocket — minimum deposit ৳200, withdrawals processed within 15 minutes
• Upay — minimum deposit ৳200
• Visa and Mastercard — subject to standard card processing times

bc999 does not accept deposits from third-party accounts. All funds deposited must originate from a payment account registered in your own name and matching the personal details on your bc999 account. Deposits received from unverified or mismatched sources will be returned and the account may be suspended pending investigation.

Withdrawals will only be processed to a payment method previously used to deposit funds into the account. bc999 reserves the right to request additional verification documents before processing any withdrawal. Withdrawal requests that are submitted while a bonus is active and subject to wagering requirements will be placed on hold until the applicable requirements are satisfied, unless the player elects to forfeit the bonus prior to requesting a withdrawal.

5 Bonuses & Promotions

bc999 offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and conditions published alongside each promotion, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. In the event of any conflict between the general Terms and the specific terms of a promotion, the specific promotional terms shall take precedence.

• Bonuses are credited to your bonus balance and must be wagered before associated winnings can be transferred to your withdrawable balance.
• bc999 reserves the right to withdraw any bonus offer, modify its terms, or cancel a bonus already credited to an account where abuse or misuse is suspected.
• Players may only claim each promotional offer once unless the promotion explicitly states otherwise.
• Bonus offers cannot be exchanged for cash directly and have no monetary value outside of the bc999 platform.
• bc999 reserves the right to reclaim any bonus funds, free spins, or associated winnings from a player's account where it determines that a bonus was obtained through fraudulent, deceptive, or abusive means.

Seasonal and cultural promotions — including those aligned with Eid, Pohela Boishakh, BPL, IPL, or other Bangladesh-market events — are subject to the same general bonus conditions unless otherwise stated in the specific promotion's terms.

6 Betting & Gaming Rules

All bets and wagers placed on bc999 are subject to the game-specific and sport-specific rules published on the Platform. In the event that a game or match is interrupted, abandoned, or settled incorrectly due to a technical error, bc999 reserves the right to void the affected bets and return stakes to the players involved.

For sports betting, including cricket markets covering BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures, the following general rules apply:

• Bets placed after the official start time of a match will be settled as void unless specifically offered as live in-play markets.
• In the event that a match is abandoned or reduced in overs due to weather or other circumstances, settlement will follow the official governing body's result where one is declared.
• Maximum stake limits per bet and per market are set by bc999 and may be adjusted at any time without prior notice.
• bc999 reserves the right to limit the betting activity of any account at its sole discretion, including where unusual betting patterns are detected.

For casino games — including live dealer tables from Evolution Gaming and Ezugi, video slots from Pragmatic Play and NetEnt, and crash games from Spribe — the rules of each individual game govern settlement. All casino games on bc999 are tested for fairness by independent auditors. Published return-to-player (RTP) figures are based on long-run statistical averages and do not guarantee any specific outcome for any individual playing session.

7 Prohibited Conduct

The following conduct is strictly prohibited on the bc999 Platform and will result in immediate account suspension and may result in permanent closure, forfeiture of funds, and reporting to relevant authorities:

• Use of automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform, place bets, or gain an unfair advantage over other players or the house.
• Collusion with other players to manipulate the outcome of any game or betting market.
• Exploiting software bugs, glitches, or mathematical errors in any game to obtain winnings that would not otherwise have been achievable.
• Money laundering or any attempt to use bc999 as a vehicle for processing illegally obtained funds.
• Providing false identity documents or misrepresenting your personal details during registration or verification.
• Allowing or encouraging any person under the age of 21 to access or use your bc999 account.
• Using a VPN, proxy server, or other means to disguise your geographic location or circumvent regional restrictions.
• Engaging in any abusive, threatening, or harassing behaviour towards bc999 staff or other platform users.

8 Intellectual Property

All content on the bc999 Platform — including but not limited to the bc999 name and logo, website design, graphics, text, software, game interfaces, and promotional materials — is the intellectual property of bc999 or its licensed content providers. Nothing in these Terms grants any player a right or licence to reproduce, distribute, modify, publicly display, or create derivative works from any bc999 intellectual property.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — remains the exclusive property of those studios. bc999 operates those games under valid licensing agreements, and no player acquires any intellectual property rights in those games through their use of the bc999 Platform.

9 Privacy & Data

bc999 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering on bc999, you consent to the collection and use of your personal data as described in that policy.

bc999 uses 256-bit SSL encryption to protect all data transmitted between your device and the Platform. Player account data is stored on secure servers and is not sold to or shared with third parties except where required by law or where necessary to process your transactions (e.g., with payment service providers such as bKash and Nagad).

10 Limitation of Liability

To the fullest extent permitted by applicable law, bc999 shall not be liable for any indirect, incidental, special, consequential, or punitive losses arising out of or related to your use of the Platform, including but not limited to losses arising from:

• Technical interruptions, downtime, server failures, or connectivity issues beyond bc999's reasonable control.
• Any errors or delays in the transmission of data between your device and the bc999 servers.
• Losses incurred as a result of gambling on the Platform — gambling involves risk and no outcome is guaranteed.
• Unauthorised access to your account resulting from your failure to maintain adequate security over your credentials.
• Any reliance placed by you on information, promotional content, or odds published on the Platform.

bc999's total aggregate liability to any individual player in respect of any claim arising under these Terms shall not exceed the total net deposits made by that player to bc999 in the 30-day period immediately preceding the event giving rise to the claim.

11 Responsible Gaming

bc999 is fully committed to the promotion of responsible gambling. We recognise that, for a small number of players, gambling can become problematic. bc999 provides a range of tools to help players maintain control of their gambling activity:

• Deposit limits — set daily, weekly, or monthly caps on the amount you can deposit into your bc999 account.
• Loss limits — restrict the total amount you are permitted to lose within a defined time period.
• Session time reminders — receive notifications after a set period of continuous play.
• Self-exclusion — voluntarily exclude yourself from the Platform for a defined period or indefinitely.

These tools are accessible from your account settings at any time. If you believe that gambling is causing harm to you or someone you know, please contact the bc999 support team via live chat or at [email protected]. For more detailed information, please review the bc999 Responsible Gaming policy.

12 Amendments & Termination

bc999 reserves the right to amend these Terms & Conditions at any time. Where changes are material, bc999 will provide reasonable notice to registered players via email or an on-platform notification. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms.

bc999 reserves the right to suspend or permanently close any player account, at its sole discretion, where it determines that these Terms have been breached. In cases of suspected fraud, money laundering, or other serious misconduct, bc999 may close an account without prior notice and withhold any balance pending investigation.

Players may close their bc999 account at any time by contacting support. Any remaining real-money balance at the time of voluntary account closure will be returned to the player's registered payment method after deducting any applicable pending transactions.

13 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to the bc999 Platform's operations. Any dispute arising out of or in connection with these Terms that cannot be resolved through bc999's internal complaints process shall be subject to the exclusive jurisdiction of the competent courts in the relevant territory.

If any provision of these Terms is found to be invalid, unenforceable, or contrary to applicable law, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent of the severed clause.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the bc999 Platform, please contact the bc999 support team using the details below:

• Email: [email protected] (responses within 4 hours)
• Live Chat: Available 24/7 via the bc999 Platform
• Response language: English

bc999 takes all player complaints seriously. Formal complaints will be acknowledged within 24 hours and resolved within 7 business days wherever possible. If you are not satisfied with the resolution provided, you may escalate your complaint using the process described in the bc999 FAQ.